The Old Custom House Hotel - Padstow

$$$$||View on mapPadstow, United KingdomSouth Quay,, Padstow, United Kingdom, PL288BL|
8.3
Great
|75 photos
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Rooms and Guests2 Guests, 1 room
The Old Custom House Hotel - Padstow
South Quay,, Padstow, United Kingdom, PL288BL·View on map
$$$$
Overall Score
Great
8.3Great
Highest Rated
Location9.7
Staff9.1
Comfort8.6
Cleanliness8.5
Lowest Rated
Value for money7.9
Free WiFi7.2
Who stays here
Couples65%
Families16%
Groups9%
Solo9%

Overview

Overall Score
Great
8.3Great
Highest Rated
Location9.7
Staff9.1
Comfort8.6
Cleanliness8.5
Lowest Rated
Value for money7.9
Free WiFi7.2
Who stays here
Couples65%
Families16%
Groups9%
Solo9%

Historic harbourfront hotel with award-winning dining and dog-friendly rooms in Padstow

Location & Setting

The Old Custom House sits on Padstow's South Quay, directly overlooking the medieval harbour and Camel Estuary. The hotel is less than a 5-minute walk from Padstow's bustling centre, with local shops and art galleries nearby. Public parking is available in the pay-and-display car park directly opposite the hotel, costing £10 for 24 hours.

Rooms & Accommodations

Each room at the Old Custom House is light and warmly furnished, with some rooms offering views of the harbour or the estuary. Rooms include satellite TV and luxury toiletries. The hotel has dog-friendly rooms available, and guests receive a welcome pack with treats and a dog bowl upon arrival.

Dining & Bar

The Old Customs House Restaurant serves fresh, locally sourced seafood and seasonal dishes, with an extensive menu using local ingredients. The large traditional bar offers award-winning local real ales and hearty pub food, with dining available in a sunny conservatory. Breakfast is included and features a full English cooked to order, with options for vegetarian, vegan, and gluten-free diets.

Pet-Friendly & Family Amenities

The Custom House Padstow is dog-friendly, providing pet bowls, dog beds, and a welcome treats pack. Families are welcome, and the hotel offers kids' meals and a relaxed atmosphere. An on-site beauty salon provides pampering services for guests.

Nearby Activities & Entertainment

Guests can explore Padstow Harbour and the Camel Estuary for water sports, boat trips, and fishing. Live entertainment is available at nearby pubs, and the hotel itself hosts special events and seasonal menus. The coastal path offers walking routes along the beaches and footpaths.

  • Location: Overlooking Padstow's medieval harbour on South Quay
  • Rooms: Dog-friendly rooms with harbour or estuary views
  • Dining: Fresh local seafood and award-winning real ales
  • Pet-Friendly: Welcome treats pack, pet bowls, and dog beds
  • Activities: Boat trips, fishing, and coastal walks nearby
  • Extras: On-site beauty salon and live entertainment
Good to know
Check-in/Check-out
from 16:00-21:00
from 08:00-11:00
Amenities
Wireless internet is available in the hotel rooms for free.
Other information
Breakfast
The hotel offers a full breakfast at the price of GBP 15.0 per person. 
Children & extra beds
There are no cribs provided in a room. 
Pets
Pets are not allowed.
Building
Number of rooms:25
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Signature Double Room
  • Max:
    2 persons
  • Bed options:
    1 Double bed2 Single beds
Standard Double Room
  • Max:
    2 persons
  • Bed options:
    1 Double bed2 Single beds
  • Street view
  • Shower
  • Heating

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Parking
Baggage storage
24-hour services
Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

TV

Flat-screen TV

Adults only
Kitchen facilities

Dryer

Electric kettle

Services

  • Pet amenities available
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Children

  • Children's menu

Room view

  • With view

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Essential information about The Old Custom House Hotel

💵 Lowest room price 198 US$
📏 Distance to center 100 yd
✈️ Distance to airport 11.1 mi
🧳 Nearest airport Newquay, NQY

Location

South Quay,, Padstow, United Kingdom, PL288BL
Address
The address has been copied.
South Quay,, Padstow, United Kingdom, PL288BL
Map view
South Quay,, Padstow, United Kingdom, PL288BL
  • City landmarks
  • Nearby
  • Restaurants
School Hill
Padstow Harbour
100 yd
Aquarium
National Lobster Hatchery
100 yd
Museums
Padstow Museum
100 yd
Padstow Harbour South West Coast Path Walk
Padstow and Stepper Point Walk
100 yd
Church
Church of St Petroc
100 yd
Museum St. Clifton
Portside Gallery
100 yd
Restaurant
Old Custom House Inn Restaurant
100 yd
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The Basement
100 yd
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The Harbour Inn
100 yd
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Cherry Trees Coffee House
100 yd
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St Petroc's Bistro
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Restaurant
BinTwo
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Pucelli's
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Ruby's Bar
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Embers Wood Fired Pizza
100 yd

Reviews of The Old Custom House Hotel

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Guests say: solid choice
rated 8+
4.1/ 5
136 reviews
8.3/ 10
1,223 reviews
4.4/ 5
232 reviews
9.0/ 10
59 reviews
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Rooms and Guests2 Guests, 1 room